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eLearning Game
Zero Waste Challenge 

Client: I Love a Clean San Diego

Description: Train San Diego residents to sort organic, recycling, and trash correctly to help reduce landfill organic waste by 75% by 2025 and significantly reduce greenhouse gasses in the environment.

Features: Customized built-in player and user interface. Drag & Drop interactions sort 100 items. Variables calculate and display scores across 24 slides. Feedback layers show consequences for wrong choices. Question layers guide learners to make correct choices and provide in-depth explanations.

Deliverables: Design Doc, Storyboard, 1 Storyline Prototype and Course

Tools Used: Articulate 360 Storyline, Adobe Illustrator & Photoshop

DESIGN PROCESS

As a San Diego resident for 18 years, I was in the habit of recycling and conscientious about conserving the environment. The city mails a displayable chart every year showing “What Goes Where”. However, only a few regularly sorted items are memorized from the chart, leaving the rest to be figured out at the time a decision needs to be made. If the chart isn’t available, I end up guessing where I think items might go. I wondered who else is experiencing this challenge, so I sent out a survey to my friends on Facebook to ANALYZE the problem. 

From this information, I determined that residents are attempting to recycle, but don’t always know how to sort their items correctly. Although over half are aware that recycling has positive outcomes for the environment, there is a lot of room to change attitudes and beliefs, especially for those who don’t think it’s cost effective because most items end up in the landfill anyway. 

Using the information from the city's website, I was able to do a basic Audience Analysis and Needs & Gaps Analysis. 

CLICK ON THE IMAGE TO VIEW SURVEY QUESTIONS AND RESULTS

CLICK ON IMAGE TO VIEW DESIGN DOCUMENT

I saw a need to be able to practice sorting items in a convenient, low risk environment so that residents could memorize where all items need to be sorted properly. I also saw a need to inform residents of the benefits and consequences to sorting items properly. They need to also see that their habits are making a direct impact on the environment. 

I reached out to a local non-profit organization, I Love a Clean San Diego, that works together with the city to provide environmental education opportunities for residents. I learned that a new bill was passed requiring all Californians to sort organic food waste as well as recycling, which would be a new challenge for residents. The goal is to reduce organic waste to landfills by 75% by 2025. Currently, 40% of the landfill is organic waste and causing a significant increase in greenhouse gasses. I drafted a DESIGN Document outlining the idea for an eLearning game and used it as a proposal. They agreed to collaborate with me and plan to use the game for their education program. 

I met with the Subject Matter Expert and Director of Education and collected information about specific items that are consistently sorted incorrectly, why and what are the consequences to the environment, as well as positive effects to the environment for correct sorting. From this information, I designed a storyboard describing the rules of the game and what each slide would look like and a summary of all 100 items that need to be sorted. 


CLICK ON IMAGE TO VIEW STORYBOARD

Then I designed a user interface and design style guide with Adobe Illustrator: logo, illustrated elements, fonts and color palette. Adobe Photoshop was used to prepare stock images. Once the interface was approved, I transferred all the elements to Articulate Storyline and created a working prototype (now in progress…).